Product Manager (Customer-Facing)

Sardina Systems builds cloud infrastructure software based on OpenStack, Kubernetes, and Ceph — for cloud operators, enterprises, and service providers across the globe. We're looking for a Product Manager who operates at the intersection of customers, partners, and our engineering team. This is a customer-facing role with real product impact. You run demos for new leads, design system configurations, and build product ecosystems via partners — and own the market and operational insights that drive product development. What You'll Be Doing: Work with prospective customers to assess infrastructure requirements and design custom FishOS configurations based on technical fit with their hardware Build and maintain relationships with channel and technology partners who extend the Sardina ecosystem Run product demos for inbound leads and product opportunities Translate customer needs into actionable product feedback — you're the main signal source for what gets built Support customers through the full cycle: demo, configuration, contracting, and go-live Coordinate with the engineering team on delivery, ensuring customer commitments are realistic and met Stay current on OpenStack, Kubernetes, VMware, Ceph, and adjacent market developments What You'll Need: 3+ years in technical product management, solutions engineering, or a pre-sales role in enterprise software or cloud infrastructure Strong enough technical understanding to work with system architecture and hardware fit — you don't write code, but you can read a configuration and know what questions to ask Comfortable running demos and presenting to both technical and business audiences Experience working with channel partners and resellers Self-directed and able to manage multiple customer engagements simultaneously Able to translate complex infrastructure concepts into clear language without losing accuracy Fluent English required; Russian, German, Dutch, French, or Swedish is a strong plus Nice to have: Experience with bid and tender preparation Education in law, and understanding of commercial contracts Prior startup or fast-growth environment experience We offer: Direct access to engineering — your customer conversations shape the roadmap Competitive compensation with regular review Flexible hours fixed to CET Fully remote, async-friendly environment Opportunity to attend industry conferences and events Up for the challenge? Let's get in touch!