Growth Product Manager (CS Team)

About Adapty Adapty makes it easy for mobile apps to manage in-app purchases and paywalls. It powers 20K+ apps, processes $3B+ in subscriptions every year and has been growing fast for four years. The team is 210+ people, backed by 500 Startups and Surface Ventures. What this role is about Clients come to Adapty to grow subscription revenue, and this role makes that happen. You own a portfolio of 30–40 apps and act as their growth partner: you understand their funnel from ad click to purchase, find where money leaks out, and bring concrete recommendations on paywalls, pricing and A/B tests. This is not a ticket-answering job. Proactiveness, retention, adoption and expansion in your portfolio are yours to drive, so you spend your time in analytics dashboards and strategic conversations, and you are comfortable turning a good insight into a commercial one. What you'll be doing Own a portfolio of 30–40 clients as their main point of contact, accountable for retention, health and growth. Onboard new clients after the handoff from Sales: integration, the first funnel and paywall, campaigns going live. Close product adoption gaps: audit how each client uses Adapty, spot underused features, flag at-risk accounts early. Drive account growth with paywall and UA analyses and concrete A/B test recommendations. Find and close cross-sells across the product line. Be the voice of the customer: relay feedback, bugs and feature requests to the product team and follow up. Know the product inside out and handle detailed technical questions and complex use cases. What we're looking for Hands-on experience with in-app subscription monetization. Full-cycle mobile growth background: UA, funnel optimization, monetization, A/B testing. Fluent English, written and spoken. Comfortable with sales: you open commercial conversations and close expansions. Strong communication: you can hold a strategic conversation with a founder or growth lead. Independent and proactive. Nice to have Experience at a SaaS company in the mobile industry. Working knowledge of Amplitude, Meta Ads and creative testing. A track record of measurable account expansion or upsell in a CS role. Familiarity with support/CRM tools. What's in it for you A strong product with industry-best metrics (top 5% fastest-growing SaaS). Compensation tied directly to your results. Direct communication and ownership, no bureaucracy. Flexible remote work from anywhere, or onsite in the Belgrade or London offices. Language learning, sports, health insurance, laptop coverage and more.